Galayou-Support_FAQ

2026-05-28
How to share a camera with family?

2026-05-28
What should I do if I cannot log in to my Wansview Cloud account?

2026-05-28
What should I do if I fail to register a Wansview Cloud account?

2026-05-28
Why do I need to download the app and register an account?
2026-05-28
What should I do if my camera frequently disconnects?

2026-05-28
What should I do if my camera shows 'offline'?

2026-05-28
How to connect the camera?
2026-05-28
What should I do if the battery life of my camera is too short?

2026-05-28
What should I do if the solar panel of my camera doesn't seem to charge?

2026-05-28
What should I do if my battery camera doesn't charge?

2026-05-28
What should I do if my plug-in camera cannot start after being plugged in?
2026-05-28
Why is the alert video so short?

2026-05-28
Why can't my alert play?

2026-05-28
How to set up motion detection push notifications?
2026-05-28
How to use cloud storage?

2026-05-28
How to set up TF card recording?

2026-05-28
What is the difference between TF card storage and cloud storage?
- 2026-05-12
  What should I notice during connecting?(Galayou G2)
- 2026-05-12
  Why the camera rotates on its own?(Galayou G2)
- 2026-05-12
  Do I have to subscribe for a Cloud plan?(Galayou G2)
- 2026-05-12
  Is there a monthly cloud fee? How to view longer SD card/Cloud recording?(Galayou G2)
- 2026-05-12
  Does this camera support 5Ghz network?(Galayou G2)
- 2024-09-29
  What if a SD card is inserted but not recognized? 4MP G7
- 2024-09-29
  What if I can't connect the camera? 4MP G7
- 2024-09-29
  Do I have to pay the cloud service? 4MP G7
- 2024-09-29
  Does it connect to the 5ghz wifi? 4MP G7
- 2024-09-29
  Are they battery cameras? 4MP G7
- 2026-05-12
  My camera is offline. How do I fix this?(Galayou R6)
- 2026-05-12
  I am not receiving any alert notifications. What should I do?(Galayou R6)
- 2026-05-12
  How to reset the camera?(Galayou R6)
- 2026-05-12
  The camera drains power very quickly. Is it broken?(Galayou R6)
- 2026-05-12
  I can't connect the camera. What should I do?（Galayou R6）
- 2026-05-11
  How to install the solar panel?(Galayou R6)
- 2026-05-11
  Does this outdoor security camera support 24/7 continuous video recording? (Galayou R6)
- 2026-05-11
  Does this outdoor camera support 5GHz Wi-Fi?（Galayou R6）
- 2025-05-23
  Do l have to pay for cloud storage to use security cameras?(Galayou R1 Black)
- 2025-05-23
  Does this security camera outdoor support 24/7 continuous video recording?(Galayou R1 Black)

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